Instabug Overview
Instabug helps test new features, enhance app quality, and gather user feedback throughout the mobile development lifecycle. Frequent releases and 5-star apps are facilitated.
Use Cases
Customers recommend Collecting Feedback, Automated Workflows, Helpdesk Management, as the business use cases that they have been most satisfied with while using Instabug.
Business Priorities
Improve Customer Satisfaction and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Instabug.
Instabug Use-Cases and Business Priorities: Customer Satisfaction Data
Instabug works with different mediums / channels such as Mobile. and Social Media.
Instabug's features include Embedded Survey Forms, Dashboard, Recording, etc. and Instabug support capabilities include Chat Support, 24/7 Support, AI Powered, etc. also Instabug analytics capabilities include Analytics, and Custom Reports.
Reviews
"If you look at our crash rate over the last two to four years, the trend was down, we were making headway, but not as fast as we wanted to, and Instabug provided us the ability to make a major impact in a rather short time." - Mohammad Hariri
Instabug, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Instabug
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Large Enterprise
Instabug is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on Instabug Use Cases
How can Instabug enhance your Collecting Feedback process?
What makes Instabug ideal for Automated Workflows?
How does Instabug facilitate Helpdesk Management?
What makes Instabug ideal for Engaging Conversational Surveys?
How can Instabug enhance your Onboarding process?
31+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Instabug solved their Customer Feedback Management needs. Cuspera uses 3703 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
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If you look at our crash rate over the last two to four years, the trend was down, we were making headway, but not as fast as we wanted to, and Instabug provided us the ability to make a major impact in a rather short time. Testimonial By Mohammad Hariri |
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Instabug is one of the SDKs that we install from the get-go. What we mainly use it for is the feedback loop feature — being able to have an easy way for any person on the team or any stakeholder, anybody that’s testing it, to easily report bugs, feedback, whatever they want to do, and draw on the s...creen and send a note. |
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A big problem Instabug solved was our communication with clients. We'd get a lot of feedback but it was just a big list of unorganized and random screenshots. It was a hassle trying to figure out what the problems were and get relevant information like device and OS. Testimonial By Breann Johnson |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Mohammad Hariri Distinguished Member of Technical Services Verizon |
If you look at our crash rate over the last two to four years, the trend was down, we were making headway, but not as fast as we wanted to, and Instabug provided us the ability to make a major impact in a rather short time. Testimonial By Mohammad Hariri |
![]() Joe Minkiewicz Director of Product Development Prolific Interactive |
Instabug is one of the SDKs that we install from the get-go. What we mainly use it for is the feedback loop feature — being able to have an easy way for any person on the team or any stakeholder, anybody that’s testing it, to easily report bugs, feedback, whatever they want to do, and draw on the s...creen and send a note. |
![]() Breann Johnson Lead Product Owner CitrusBits |
A big problem Instabug solved was our communication with clients. We'd get a lot of feedback but it was just a big list of unorganized and random screenshots. It was a hassle trying to figure out what the problems were and get relevant information like device and OS. Testimonial By Breann Johnson |
Case Studies
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Case Study VeepeeRead More |
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Case Study Prolific InteractiveRead More |
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Case Study HousepartyRead More |
Video
In-App Surveys Product Launch Tour

Frequently Asked Questions(FAQ)
for Instabug
What is Instabug?
Instabug is a feedback management tool that provides user feedback and bug reporting for mobile apps with a seamless way for two-way communication with users while providing detailed environment reports for developers. This solution allows users to monitor, prioritize, and debug performance and stability issues throughout the mobile app development process.
As an enterprise solution, Instabug offers high availability and redundancy to ensure that the company's operations are uninterrupted and is designed to scale with the app and ensure performance and user experience are continuously evolving throughout the lifespan of the app. Also enables mobile observability to improve response times, provide accurate performance metrics, and prioritize errors.
Its features include debugging and fixing issues faster, handling errors in production, enhancing user experience quality, and so on.
What is Instabug used for?
What are the top features of Instabug?
Who uses Instabug?
What are Instabug alternatives?
Where is Instabug located?
Instabug Competitors
Instabug Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Analytics | Read Reviews (76) |
Custom Reports | Read Reviews (909) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Analytics | Read Reviews (76) |
Custom Reports | Read Reviews (909) |
Software Failure Risk Guidance
?for Instabug
Overall Risk Meter
Top Failure Risks for Instabug
Instabug News
Instabug Launches SmartResolve 2.0, Pioneering Mobile Crash Resolution Toward Zero-Maintenance Apps - Business Wire
Instabug has released SmartResolve 2.0, a tool aimed at improving mobile app crash resolution, moving towards zero-maintenance applications.
Instabug Leverages Generative AI to Automatically Fix Mobile Applications - DevOps.com
Instabug uses AI to fix mobile apps automatically, improving development efficiency.
Instabug Celebrates Leadership in the Enterprise: 4.2B Mobile Devices Monitored and Pioneering AI Innovations - Business Wire
Instabug monitors 4.2 billion mobile devices and is leading in AI innovations.
Instabug Profile
Company Name
Instabug
Company Website
https://instabug.com/HQ Location
EG
Employees
101-250
Social
Financials
PRIVATE