Instabug Overview

Instabug helps test new features, enhance app quality, and gather user feedback throughout the mobile development lifecycle. Frequent releases and 5-star apps are facilitated.

Use Cases

Customers recommend Collecting Feedback, Automated Workflows, Helpdesk Management, as the business use cases that they have been most satisfied with while using Instabug.

Other use cases:

  • Engaging Conversational Surveys
  • Onboarding
  • Products & Pricelist Management
  • Sending & Publishing Communications
  • Collaboration
  • Segmentation And Targeting
  • Review Customer Feedback
See all use cases See less use cases

Business Priorities

Improve Customer Satisfaction and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Instabug.

Other priorities:

  • Improve Efficiency
  • Improve Stakeholder Relations
  • Acquire Customers
  • Improve Product Experience
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Instabug Use-Cases and Business Priorities: Customer Satisfaction Data

Instabug works with different mediums / channels such as Mobile. and Social Media.

Instabug's features include Embedded Survey Forms, Dashboard, Recording, etc. and Instabug support capabilities include Chat Support, 24/7 Support, AI Powered, etc. also Instabug analytics capabilities include Analytics, and Custom Reports.

Reviews

"If you look at our crash rate over the last two to four years, the trend was down, we were making headway, but not as fast as we wanted to, and Instabug provided us the ability to make a major impact in a rather short time." - Mohammad Hariri

Instabug, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Instabug

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Instabug is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Instabug Use Cases

How can Instabug enhance your Collecting Feedback process?

What makes Instabug ideal for Automated Workflows?

How does Instabug facilitate Helpdesk Management?

What makes Instabug ideal for Engaging Conversational Surveys?

How can Instabug enhance your Onboarding process?

31+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Instabug solved their Customer Feedback Management needs. Cuspera uses 3703 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Instabug testimonial

Mohammad Hariri

Distinguished Member of Technical Services

Verizon

If you look at our crash rate over the last two to four years, the trend was down, we were making headway, but not as fast as we wanted to, and Instabug provided us the ability to make a major impact in a rather short time. Testimonial By Mohammad Hariri
Instabug testimonial

Joe Minkiewicz

Director of Product Development

Prolific Interactive

Instabug is one of the SDKs that we install from the get-go. What we mainly use it for is the feedback loop feature — being able to have an easy way for any person on the team or any stakeholder, anybody that’s testing it, to easily report bugs, feedback, whatever they want to do, and draw on the s...creen and send a note.

Testimonial By Joe Minkiewicz
Instabug testimonial

Breann Johnson

Lead Product Owner

CitrusBits

A big problem Instabug solved was our communication with clients. We'd get a lot of feedback but it was just a big list of unorganized and random screenshots. It was a hassle trying to figure out what the problems were and get relevant information like device and OS. Testimonial By Breann Johnson
CUSTOMERS TESTIMONIALS
Instabug testimonial

Mohammad Hariri

Distinguished Member of Technical Services

Verizon

If you look at our crash rate over the last two to four years, the trend was down, we were making headway, but not as fast as we wanted to, and Instabug provided us the ability to make a major impact in a rather short time. Testimonial By Mohammad Hariri
Instabug testimonial

Joe Minkiewicz

Director of Product Development

Prolific Interactive

Instabug is one of the SDKs that we install from the get-go. What we mainly use it for is the feedback loop feature — being able to have an easy way for any person on the team or any stakeholder, anybody that’s testing it, to easily report bugs, feedback, whatever they want to do, and draw on the s...creen and send a note.

Testimonial By Joe Minkiewicz
Instabug testimonial

Breann Johnson

Lead Product Owner

CitrusBits

A big problem Instabug solved was our communication with clients. We'd get a lot of feedback but it was just a big list of unorganized and random screenshots. It was a hassle trying to figure out what the problems were and get relevant information like device and OS. Testimonial By Breann Johnson

Case Studies

COMPANY INDUSTRY CASE STUDIES
Instabug case study
NA
Case Study Veepee

Veepee Uses Instabug For Conversion Optimization

Read More
Instabug case study
NA
Case Study Prolific Interactive

Prolific Interactive Uses Instabug to Foster Closer Relationships With Partners

Read More
Instabug case study
NA
Case Study Houseparty

Houseparty Uses Instabug to Strengthen Its Connection With Users

Read More

Video

In-App Surveys Product Launch Tour

Video Thumbnail

Frequently Asked Questions(FAQ)

for Instabug

What is Instabug?

Instabug is a feedback management tool that provides user feedback and bug reporting for mobile apps with a seamless way for two-way communication with users while providing detailed environment reports for developers. This solution allows users to monitor, prioritize, and debug performance and stability issues throughout the mobile app development process.

As an enterprise solution, Instabug offers high availability and redundancy to ensure that the company's operations are uninterrupted and is designed to scale with the app and ensure performance and user experience are continuously evolving throughout the lifespan of the app. Also enables mobile observability to improve response times, provide accurate performance metrics, and prioritize errors.

Its features include debugging and fixing issues faster, handling errors in production, enhancing user experience quality, and so on.

What is Instabug used for?

Instabug is a Customer Feedback Management Software mainly used by its customers to Improve Customer Satisfaction and Scale Best Practices by Collecting Feedback, Automated Workflows and Helpdesk Management .

What are the top features of Instabug?

Embedded survey forms, Dashboard and Recording are some of the top features of Instabug.

Who uses Instabug?

Instabug is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Instabug alternatives?

SmileBack, SurveyMethods, Medallia Agent Connect and Zenloop are popular alternatives for Instabug.

Where is Instabug located?

Instabug is headquartered at EG.
lightning

Peers used Instabug for Collecting feedback and Automated workflows

Instabug Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

4.41/5

Read Reviews (76)
Custom Reports

3.21/5

Read Reviews (909)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

4.41/5

Read Reviews (76)
Custom Reports

3.21/5

Read Reviews (909)

Software Failure Risk Guidance

?

for Instabug

Overall Risk Meter

Low Medium High

Top Failure Risks for Instabug

Instabug News

Instabug Launches SmartResolve 2.0, Pioneering Mobile Crash Resolution Toward Zero-Maintenance Apps - Business Wire

Instabug has released SmartResolve 2.0, a tool aimed at improving mobile app crash resolution, moving towards zero-maintenance applications.

28/10/2024 - source

Instabug Leverages Generative AI to Automatically Fix Mobile Applications - DevOps.com

Instabug uses AI to fix mobile apps automatically, improving development efficiency.

28/10/2024 - source

Instabug Celebrates Leadership in the Enterprise: 4.2B Mobile Devices Monitored and Pioneering AI Innovations - Business Wire

Instabug monitors 4.2 billion mobile devices and is leading in AI innovations.

17/09/2024 - source

Instabug Profile

Company Name

Instabug

Company Website

https://instabug.com/

HQ Location

EG

Employees

101-250

Social

Financials

PRIVATE