Onbase by Hyland Overview
OnBase by Hyland unites critical systems and information for managing content, processes, and cases. It serves as a comprehensive content services platform.
Use Cases
Customers recommend Workflow Management, Content Management, Sales Document Management, as the business use cases that they have been most satisfied with while using Onbase by Hyland.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Onbase by Hyland.
Onbase by Hyland Use-Cases and Business Priorities: Customer Satisfaction Data
Onbase by Hyland works with different mediums / channels such as Phone Calls.
Onbase by Hyland's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and Onbase by Hyland support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Onbase by Hyland analytics capabilities include Analytics, and Custom Reports.
Reviews
"OnBase cuts down on the time dedicated to collecting updated information and removes the need to manually track which records are up to date." - Lael Hall
Onbase by Hyland, DocuWare, Document Locator, Revver, PairSoft, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Onbase by Hyland
Top Industries
- Government Administration
- Transportation/Trucking/Railroad
- Manufacturing
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Onbase by Hyland is popular in Government Administration, Transportation/Trucking/Railroad, and Manufacturing and is widely used by Enterprise, Mid Market, and Large Enterprise.
Onbase by Hyland Customer wins, Customer success stories, Case studies
What makes Onbase by Hyland ideal for Workflow Management?
What Are the key features of Onbase by Hyland for Content Management?
Why is Onbase by Hyland the best choice for Sales Document Management?
What Are the key features of Onbase by Hyland for Helpdesk Management?
Why is Onbase by Hyland the best choice for Customer Case Management?
11 buyers and buying teams have used Cuspera to assess how well Onbase by Hyland solved their Content Management Systems needs. Cuspera uses 1375 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.
| CUSTOMERS | TESTIMONIALS |
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OnBase cuts down on the time dedicated to collecting updated information and removes the need to manually track which records are up to date. Testimonial By Lael Hall |
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Usually what comes up in our discussions is an Access database or spreadsheets managed by many people. When I hear that, I think OnBase. Testimonial By Sean Lemon |
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OnBase provides our project team members in the field with remote access so they can find documents needed or their project instantly. Now we have assurance that they always have the most current versions of drawings. Testimonial By Amy Roberts |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Lael Hall IT director Ho-Chunk Nation |
OnBase cuts down on the time dedicated to collecting updated information and removes the need to manually track which records are up to date. Testimonial By Lael Hall |
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Sean Lemon National project manager UFP |
Usually what comes up in our discussions is an Access database or spreadsheets managed by many people. When I hear that, I think OnBase. Testimonial By Sean Lemon |
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Amy Roberts Document Control manager G.A. West |
OnBase provides our project team members in the field with remote access so they can find documents needed or their project instantly. Now we have assurance that they always have the most current versions of drawings. Testimonial By Amy Roberts |
Virginia Department of Motor Vehicles (DMV) - Government Administration
Read more →University of Notre Dame - Education
Read more →United States Department of Housing and Urban Development - Government Administration
Read more →The Judge Group - Human Resources
Read more →State of Ohio - Government Administration
Read more →RBC Capital Markets - Financial Services
Read more →Hyland OnBase Workflow Automation
Frequently Asked Questions(FAQ)
for Onbase by Hyland
What is Onbase by Hyland?
Onbase by Hyland is a single enterprise content management software designed to provide a centralized and secure location for critical business content. it provides tools to improve the ability to capture, integrate, access, measure and secure electronic and paper content. It helps to increase productivity, deliver excellent customer service and reduce risk across entire enterprise
The key features of OnBase include management of enterprise content, file sync and share, enterprise-level search and application development. Its case management and business process management tools allow users to manage unstructured work and structured repeatable processes; the enterprise search module provides content discovery and output technology to discover content across repositories, SharePoint, email systems, network shares, intranets, extranets, websites, databases, social media and more.
OnBase centralizes important business content in one secure location and then delivers relevant information to the user when they need it, wherever they are. OnBase solutions can include mobile access, integrate with user applications and be deployed in the cloud- all on a secure platform.
What is Onbase by Hyland used for?
What are the top features of Onbase by Hyland?
Who uses Onbase by Hyland?
What are Onbase by Hyland alternatives?
Where is Onbase by Hyland located?
Onbase by Hyland Competitors
Onbase by Hyland Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (118) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (118) |
Software Failure Risk Guidance
?for Onbase by Hyland
Overall Risk Meter
Top Failure Risks for Onbase by Hyland
Hyland Software, Inc News
Hyland Showcases Enterprise Imaging Innovation at RSNA 2025: Empowering Personalized, Connected Care - PR Newswire
Hyland showcased its Enterprise Imaging portfolio at RSNA 2025, highlighting innovations that unify imaging data across healthcare ecosystems. The technology enhances clinical decision-making and supports digital transformation. Hyland's partnership with Tribun Health integrates AI-driven image analysis for digital pathology, improving collaboration and precision medicine. The platform supports interoperability and is trusted by over half of U.S. health systems.
Hyland Expands European Cloud Presence , Enhancing Customer Access to Advanced AI Technologies
Hyland has expanded its European cloud presence in collaboration with AWS, enhancing access to its Content Innovation Cloud. This expansion provides European customers with AI-driven content management solutions while ensuring compliance with EU data residency requirements. The initiative aims to streamline workflows, automate processes, and support digital transformation across enterprises.
Hyland's Contract Terms Certified for Customer Favorability by TermScout
Hyland's customer agreements, including those for SaaS, PaaS, and the Content Innovation Cloud, have been certified by TermScout for high customer favorability. These certifications, based on AI and expert reviews, highlight Hyland's commitment to transparent and customer-friendly contracts, giving customers and partners a competitive edge.
Hyland signs strategic collaboration agreement with AWS to accelerate innovation at scale around AI and unstructured data | Hyland
Hyland has signed a strategic collaboration agreement with Amazon Web Services (AWS) to enhance its Content Innovation Cloud. This partnership focuses on integrating AI and cloud-native services to improve unstructured data management across industries. The collaboration aims to accelerate go-to-market strategies, co-develop innovations, and provide advanced data management solutions, particularly for regulated sectors like healthcare and finance.
Hyland Software, Inc Profile
HQ Location
28500 Clemens Road, Westlake, Ohio 44145, USA
Employees
501-1000
Social
Financials
M&A