Optimizely Data Platform Overview

Optimizely Data Platform enables scalable data integration across all channels quickly. It enhances customer data management for improved marketing efficiency.

Use Cases

Customers recommend Engagement Management, Lifetime Value Management, Campaign Management, as the business use cases that they have been most satisfied with while using Optimizely Data Platform.

Other use cases:

  • Segmentation And Targeting
  • Loyalty Management
  • Helpdesk Management
  • Merchandising
  • Channel Marketing
  • Personalized Marketing
  • Contact List Management
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Business Priorities

Increase Customer Life Time Value and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Optimizely Data Platform.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Grow Market Share
  • Scale Best Practices
  • Establish Thought Leadership
  • Launch New Products
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Build Brand Awareness
  • Improve Consistency
  • Improve Internal Communications
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Optimizely Data Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Optimizely Data Platform works with different mediums / channels such as E-Mail. and Mobile.

Optimizely Data Platform's features include Personalization, Micro Customer Segmenting, Alerts: Popups & Notifications, etc. and Optimizely Data Platform support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Optimizely Data Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"When you're giving your customers the journey they're intending, they're more likely to engage. And more importantly, they're less likely to get annoyed by your emails. Now, we look at segmentation in a far more comprehensive way due to the technolo...gy and data capabilities that [Data Platform] provides." - Laur Fiatoa

Optimizely Data Platform, Hyland Governance, Openprise RevOps Performance Platform, mParticle, Tealium, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Optimizely Data Platform

Top Industries

  • Internet
  • Information Technology and Services
  • Retail

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Optimizely Data Platform is popular in Internet, Information Technology And Services, and Retail and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Optimizely Data Platform Use Cases

What Are the key features of Optimizely Data Platform for Engagement Management?

What makes Optimizely Data Platform ideal for Lifetime Value Management?

How does Optimizely Data Platform facilitate Campaign Management?

How does Optimizely Data Platform facilitate Segmentation And Targeting?

What makes Optimizely Data Platform ideal for Loyalty Management?

37+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Optimizely Data Platform solved their Customer Data Platform needs. Cuspera uses 1157 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Optimizely Data Platform testimonial

Laur Fiatoa

Helix Sleep

When you're giving your customers the journey they're intending, they're more likely to engage. And more importantly, they're less likely to get annoyed by your emails. Now, we look at segmentation in a far more comprehensive way due to the technology and data capabilities that [Data Platform] prov...ides.

Testimonial By Laur Fiatoa
Optimizely Data Platform testimonial

Jurgan Nebelung

Tea Forte

With Optimizely, we can understand the conversion and revenue impact of each touchpoint and put the customer, rather than the channel, first. Testimonial By Jurgan Nebelung
Optimizely Data Platform testimonial

Matthew Sayer

Sudo Roux

Going forward, UniSA’s students will expect a level of interactive engagement while researching their study options online, so this consolidated digital platform will be of continuing importance in the future. It will form the basis of all future events such as the University’s Virtual Campus days,... Virtual Fairs and year-round Careers Expos.

Testimonial By Matthew Sayer
CUSTOMERS TESTIMONIALS
Optimizely Data Platform testimonial

Laur Fiatoa

Helix Sleep

When you're giving your customers the journey they're intending, they're more likely to engage. And more importantly, they're less likely to get annoyed by your emails. Now, we look at segmentation in a far more comprehensive way due to the technology and data capabilities that [Data Platform] prov...ides.

Testimonial By Laur Fiatoa
Optimizely Data Platform testimonial

Jurgan Nebelung

Tea Forte

With Optimizely, we can understand the conversion and revenue impact of each touchpoint and put the customer, rather than the channel, first. Testimonial By Jurgan Nebelung
Optimizely Data Platform testimonial

Matthew Sayer

Sudo Roux

Going forward, UniSA’s students will expect a level of interactive engagement while researching their study options online, so this consolidated digital platform will be of continuing importance in the future. It will form the basis of all future events such as the University’s Virtual Campus days,... Virtual Fairs and year-round Careers Expos.

Testimonial By Matthew Sayer

Case Studies

Case Study Bidwells

Learn how Bidwells utilised Optimizely's DXP suite to transform their digital offering and become an award winning online experience

Professional Training & Coaching

CASE STUDY Dale Carnegie

Dale Carnegie's lead generation form redesign increased B2B ecommerce sales using split testing, optimizing high-value forms, and enhancing engagement, significantly boosting lead quality and convers...ion rates.

Case Study Tea Forte

Tea Forte increases customer lifetime value by 25%

Case Study Audiogon

Audiogon increases email revenue by 171%

Case Study Fox Rent-A-Car

Fox Rent-A-Car increases email revenue by 300%

Case Study Helix Sleep

Helix Sleep drives more revenue by sending fewer emails

Frequently Asked Questions(FAQ)

for Optimizely Data Platform

What is Optimizely Data Platform?

Optimizely Data Platform (formerly Zaius) is a Customer Data Platform (CDP) for marketing, and service teams to accelerate customer revenue and loyalty.

Optimizely Data Platform consolidates and understands customer data and applies a layer of sophisticated analytics that segments audiences. It helps teams to build and deploy marketing campaigns, integrate into the marketing system of their choice, or integrate with other experience solutions such as service, loyalty, commerce, and more. it provides campaign features that deliver the ultimate user experience in marketing, service, and commerce. It orchestrates and automates real-time data.

Optimizely Data Platform comes with a built-in Customer Data Platform (CDP) which resolves data from across the ecosystem into a single view of the customer. With its intelligent marketing suite, marketers can orchestrate and automate real-time, behaviorally triggered messaging. This enables them to deliver relevant and effective marketing campaigns across devices and channels such as web, mobile, email, and social media.

What is Optimizely Data Platform used for?

Optimizely Data Platform is a Customer Data Platform Software mainly used by its customers to Increase Customer Life Time Value and Enhance Customer Relationships by Engagement Management, Lifetime Value Management and Campaign Management .

What are the top features of Optimizely Data Platform?

Personalization, Micro customer segmenting and Alerts: popups & Notifications are some of the top features of Optimizely Data Platform.

Who uses Optimizely Data Platform?

Optimizely Data Platform is used by Internet, Information Technology And Services and Retail among other industries.

What are Optimizely Data Platform alternatives?

Hyland Governance, Openprise RevOps Performance Platform, MParticle and Tealium are popular alternatives for Optimizely Data Platform.

Where is Optimizely Data Platform located?

Optimizely Data Platform is headquartered at 119 5th Ave, 7th Floor, New York, New York Optimizely, US.
lightning

Peers used Optimizely Data Platform for engagement management and lifetime value management

Optimizely Data Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.76/5 ★

Read Reviews (11)
Analytics

4.74/5 ★

Read Reviews (88)
Custom Reports

3.58/5 ★

Read Reviews (141)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.76/5 ★

Read Reviews (11)
Analytics

4.74/5 ★

Read Reviews (88)
Custom Reports

3.58/5 ★

Read Reviews (141)

Software Failure Risk Guidance

?

for Optimizely Data Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Optimizely Data Platform

Optimizely, Inc. News

Partnership

Optimizely, commercetools partner to speed up retail campaigns

Optimizely and commercetools have announced a strategic partnership to integrate Optimizely's content management, personalization, and AI capabilities with commercetools' composable commerce platform. This collaboration aims to help enterprise retailers accelerate campaign development, enhance digital experiences, and boost customer retention by enabling marketers to create content-rich product pages more efficiently.

Product

Optimizely updates OpaI

Optimizely has launched an updated version of Opal, featuring a redesigned user interface and direct integration across the Optimizely One suite. The new Opal streamlines marketing and digital workflows, enabling task automation, brand content creation, and experimentation analysis. It leverages organizational data, campaign performance, and experimentation results to provide actionable insights for digital experience teams.

Awards

Optimizely Named a Leader in Content Management Systems by Leading ... - PR Newswire

Optimizely has been recognized as a leader for the eighth consecutive year in the Gartner Magic Quadrant for Content Marketing Platforms.

Awards

Optimizely earns Leader title in 2025 Gartner report - New Zealand

Optimizely has been named a Leader in the 2025 Gartner Magic Quadrant for Content Marketing Platforms and Digital Experience Platforms, marking the eighth consecutive year of recognition for its execution and vision.

Optimizely, Inc. Profile

Company Name

Optimizely, Inc.

Company Website

https://www.optimizely.com/

HQ Location

119 5th Ave, 7th Floor, New York, New York Optimizely, US

Employees

251-500

Social

Financials

SERIES D