Optimove Overview
Optimove places customers at the forefront of marketing strategies, leading to a 33% increase in Customer Lifetime Value (CLTV) for brands. By prioritizing customer data over campaigns or products, Optimove enables businesses to foster long-term loyalty. This approach shifts the focus from traditional product-led marketing to a customer-centric model, aligning with the evolving needs of CRM managers. Recognized as a visionary leader in multichannel marketing hubs by Gartner, Optimove's platform supports brands in enhancing customer relationships and maximizing engagement.
Use Cases
Customers recommend Engagement Management, Lifetime Value Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Optimove.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Optimove.
Optimove Use-Cases and Business Priorities: Customer Satisfaction Data
Optimove's features include Personalization, Micro Customer Segmenting, Dashboard, etc. and Optimove support capabilities include AI Powered, Phone Support, Chat Support, etc. also Optimove analytics capabilities include Analytics, and Custom Reports.
Reviews
"Since we first met Optimove in 2015, we knew that we wanted to work with this company. Despite having one of the strongest teams in the gaming industry, our player marketing success would not have been possible without Optimove. It’s like a Formula ...1 race: no matter how good your driver, if the car is anything less than great, he’s got no chance. We now have a super driver in a super racecar!" - Nik Rudenko
Optimove, Hyland Governance, Openprise RevOps Performance Platform, mParticle, Tealium, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Optimove’s platform integrates customer data, AI-led multichannel journey orchestration, and multitouch attribution. Customer interactions are optimized using AI-driven insights.
Popular Business Setting
for Optimove
Top Industries
- Information Technology and Services
- Accounting
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Optimove is popular in Information Technology And Services, Accounting, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Optimove Use Cases
Why is Optimove the best choice for Engagement Management?
Why is Optimove the best choice for Lifetime Value Management?
What solutions does Optimove provide for Loyalty Management?
What makes Optimove ideal for Relationship Marketing?
How does Optimove facilitate Campaign Management?
29 buyers and buying teams have used Cuspera to assess how well Optimove solved their Customer Data Platform needs. Cuspera uses 10783 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Since we first met Optimove in 2015, we knew that we wanted to work with this company. Despite having one of the strongest teams in the gaming industry, our player marketing success would not have been possible without Optimove. It’s like a Formula 1 race: no matter how good your driver, if the car... is anything less than great, he’s got no chance. We now have a super driver in a super racecar! |
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Optimove gives us the data, segmentation and campaign automation to support true omnichannel marketing, as opposed to attempting to simply coordinate among single-channel efforts. Testimonial By Jonas Malpass |
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Optimove now automates all of our customer marketing efforts, Testimonial By Josselin Petit-Hoang |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Nik Rudenko CMO Favbest |
Since we first met Optimove in 2015, we knew that we wanted to work with this company. Despite having one of the strongest teams in the gaming industry, our player marketing success would not have been possible without Optimove. It’s like a Formula 1 race: no matter how good your driver, if the car... is anything less than great, he’s got no chance. We now have a super driver in a super racecar! |
|
Jonas Malpass Senior Manager of CRM & Digital Marketing John Hardy |
Optimove gives us the data, segmentation and campaign automation to support true omnichannel marketing, as opposed to attempting to simply coordinate among single-channel efforts. Testimonial By Jonas Malpass |
|
Josselin Petit-Hoang Head of CRM Adore Me |
Optimove now automates all of our customer marketing efforts, Testimonial By Josselin Petit-Hoang |
Case Studies
CASE STUDY Terminal X
CASE STUDY STS Gaming Group
CASE STUDY Sisal
CASE STUDY The New York Racing Association, Inc. (NYRA)
CASE STUDY Stake
CASE STUDY Rush Street Interactive
Video
Introducing OptiGenie - Data Driven AI
Frequently Asked Questions(FAQ)
for Optimove
What is Optimove?
Optimove is a Relationship Marketing Software as a service platform that drives measurable growth through targeted campaigns, measurement and optimization. It is suited for enterprises looking to use intelligent communications to understand and impact customer behavior.
It features Micro-segmentation, theme-guided analytics, single customer view, dynamic customer journeys, cross-channel campaign automation, behavior-triggered interaction, test vs control, self-optimizing campaigns and autonomous insight generation.
It allows to gain access to customer data, discover insights and identify customer engagement opportunities. It helps to plan, design and organize cross-channel journey unique to every customer. It helps to measure incremental impact of your campaigns and strategies and predict customer behavior. It provides deep customer insight and bridges gap between data science and marketing with actionable insights for continuous optimization of customer communications.
What is Optimove used for?
What are the top features of Optimove?
Who uses Optimove?
What are Optimove alternatives?
Where is Optimove located?
Peers used Optimove for engagement management and lifetime value management
Optimove Competitors
Optimove Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (337) |
| Analytics | Read Reviews (1310) |
| Custom Reports | Read Reviews (824) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (337) |
| Analytics | Read Reviews (1310) |
| Custom Reports | Read Reviews (824) |
Optimove Integrations
Optimove integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Optimove
Overall Risk Meter
Top Failure Risks for Optimove
Mobius Solutions, Ltd News
SBC Awards 2025 recognizes Optimove's innovation and impact with two important distinctions - Games Magazine Brasil
Optimove won two awards at the SBC Awards 2025, being recognized as "Acquisition & Retention Partner of the Year" and "Marketing & Services Provider of the Year." This recognition underscores Optimove's leadership in the iGaming industry, offering an AI-powered marketing CRM platform that enhances real-time engagement and sustainable growth. The awards highlight Optimove's innovative approach and its impact on global and local operators.
Holiday Extremes: Shoppers Like Email, But Are Showing Signs Of Marketing Fatigue
Magency Life, WeClub Malaysia, and 2up.io have chosen Optimove as their player engagement platform. The integration is live, enabling operators to create marketing campaigns based on player behavior.
Forrester Opportunity Snapshot, commissioned by Optimove, Shows Marketing Teams Struggle with AI and Agility
Optimove's commissioned Forrester Opportunity Snapshot reveals that marketing teams face challenges in AI adoption and agility. Only 18% of marketers consider themselves AI leaders, despite high expectations for AI to enhance marketing outcomes. The study emphasizes the need for agile workflows and introduces Optimove's Positionless Marketing model, which empowers marketers with data, creative, and optimization capabilities to independently execute campaigns.
From Automation to Autonomy: How AI Agents Reshape Player Journeys
Optimove's OptiGenie is transforming iGaming marketing by leveraging agentic AI to enhance player journeys. Unlike traditional automation, OptiGenie uses real-time data to predict player behavior, generate personalized content, and deliver timely actions across channels. This autonomy allows for dynamic, self-optimizing player journeys, smarter promotions, and increased ROI, enabling operators to adapt quickly and efficiently to player needs.
Mobius Solutions, Ltd Profile
Company Name
Mobius Solutions, Ltd
Company Website
//optimove.comHQ Location
217 West 21st St., 2nd Floor, New York, New York 10011, US
Employees
101-250
Social
Financials
SERIES A
