Qualtrics CoreXM Overview
Qualtrics CoreXM offers comprehensive experience data solutions, including customer insights, market segmentation, and concept testing. It serves as a single platform for all experience data needs.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Helpdesk Management, as the business use cases that they have been most satisfied with while using Qualtrics CoreXM.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Qualtrics CoreXM.
Qualtrics CoreXM Use-Cases and Business Priorities: Customer Satisfaction Data
Qualtrics CoreXM works with different mediums / channels such as E-Mail.
Qualtrics CoreXM's features include Embedded Survey Forms, Dashboard, Personalization, etc. and Qualtrics CoreXM support capabilities include Email Support, Phone Support, 24/7 Support, etc. also Qualtrics CoreXM analytics capabilities include Analytics, and Custom Reports.
Reviews
"Qualtrics helps us be perfect in what we deliver to consumers" - Chobani
Qualtrics CoreXM, Zenloop, Listen360 Customer Engagement Platform, Simplesat, Delighted platform, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Qualtrics CoreXM
Top Industries
- Education
- Internet
- Research
Popular in
- Enterprise
- Large Enterprise
- Mid Market
Qualtrics CoreXM is popular in Education, Internet, and Research and is widely used by Enterprise, Large Enterprise, and Mid Market.
Qualtrics CoreXM Customer wins, Customer success stories, Case studies
What benefits does Qualtrics CoreXM offer for Collecting Feedback?
How efficiently Does Qualtrics CoreXM manage your Engaging Conversational Surveys?
How can Qualtrics CoreXM optimize your Helpdesk Management Workflow?
What makes Qualtrics CoreXM ideal for Market Research?
43 buyers and buying teams have used Cuspera to assess how well Qualtrics CoreXM solved their Customer Feedback Management needs. Cuspera uses 6493 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Qualtrics helps us be perfect in what we deliver to consumers Testimonial By Chobani |
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The Qualtrics link back to design and development allows us to build breakthrough products Testimonial By Under Armour |
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Qualtrics is the difference between success and failure. Testimonial By Yamaha |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Chobani |
Qualtrics helps us be perfect in what we deliver to consumers Testimonial By Chobani |
|
Under Armour |
The Qualtrics link back to design and development allows us to build breakthrough products Testimonial By Under Armour |
|
Yamaha |
Qualtrics is the difference between success and failure. Testimonial By Yamaha |
Singapore Airlines Enhances Customer Experience Analytics with Qualtrics - MarTech Cube
Read more →Zoetis - Hospital & Health Care
Read more →University of Denver - Education
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Read more →Frequently Asked Questions(FAQ)
for Qualtrics CoreXM
What is Qualtrics CoreXM?
Qualtrics CoreXM is a survey management tool that provides a single platform for data collection and analysis across every part of business, from customer feedback data to product concept analysis. It is designed to help organizations generate sales insights and optimize product prices through analysis of customer experiences in real-time.
It collects feedback via pre-configured surveys, analyzes open text responses using Text iQ, and measures customer sentiments through scoring. It uses the drag and drop interface, multiple question formats, and pre-built templates to create custom surveys and questionnaires. Users can collect feedback across multiple platforms, which enables companies to optimize customer engagement, improve response rates, and act on insights. Its centralized platform uses AI and machine learning to monitor survey responses in real-time, flag poor quality responses, and offer recommendations for improvement.
Key features include customer segmentation, sentiment analysis, trend alerts, predictive behavior analytics, real-time response monitoring, data insight reports, and more.
What is Qualtrics CoreXM used for?
What are the top features of Qualtrics CoreXM?
Who uses Qualtrics CoreXM?
What are Qualtrics CoreXM alternatives?
Where is Qualtrics CoreXM located?
Peers used Qualtrics CoreXM for Collecting feedback and Engaging conversational surveys
Qualtrics CoreXM Competitors
Qualtrics CoreXM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (416) |
| Custom Reports | Read Reviews (985) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (416) |
| Custom Reports | Read Reviews (985) |
Qualtrics CoreXM Integrations
Qualtrics CoreXM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Qualtrics CoreXM
Software Failure Risk Guidance
?for Qualtrics CoreXM
Overall Risk Meter
Top Failure Risks for Qualtrics CoreXM
Qualtrics, LLC​ News
Healthcare DealmakersSamaritan joining MultiCare; Qualtrics drops billions on Press Ganey and more
Qualtrics, a customer survey software maker, plans to acquire healthcare market research firm Press Ganey Forsta for $6.75 billion. This acquisition aims to integrate Qualtrics' AI capabilities with Press Ganey's data and healthcare expertise to create new tools and services. The deal involves a mix of cash and equity and is expected to close in the coming months.
Kantar hires Qualtrics exec to lead CX in North America
Kantar has appointed Ben Lawder, formerly of Qualtrics, as senior vice-president and customer experience practice lead for North America. Lawder's expertise in CX strategy and enterprise sales will support Kantar's expansion in CX capabilities. This move aligns with Kantar's strategy to enhance CX offerings and integrate customer experience with brand equity and business performance.
Qualtrics Appoints New Leader for Asia Pacific and Japan to Accelerate Regional Growth and AI Adoption
Qualtrics has appointed Raen Lim as Managing Director for Asia Pacific and Japan to drive regional growth and AI adoption. Lim, with over two decades of leadership experience, will lead operations to enhance customer and employee experiences. Her expertise is expected to support Qualtrics' AI capabilities, which have seen significant adoption, with 90% of top enterprise accounts utilizing AI-powered innovations.
Press Ganey CEO On Qualtrics Deal: AI Market Is "Extremely Competitive" - Newsweek
Qualtrics announced its acquisition of Press Ganey for $6.75 billion. Press Ganey, a leader in patient experience and care quality data analytics, will become the healthcare division within Qualtrics after regulatory approval. The merger aims to enhance AI capabilities and data analytics, leveraging both companies' strengths to compete in a dynamic market.
Qualtrics, LLC​ Profile
HQ Location
333 W River Park Dr Provo, Utah 84604
Employees
1001-5000
Social
Financials
SERIES C
What makes Qualtrics CoreXM ideal for Social Media Management?