VictorOps Overview
VictorOps, now Splunk On-Call, automates scheduling and routing to accelerate incident response. Machine learning reduces downtime and provides valuable insights.
Use Cases
Customers recommend Helpdesk Management, Collaboration, Sales Call Management, as the business use cases that they have been most satisfied with while using VictorOps.
Business Priorities
Shorten Ramp Up Time is the most popular business priority that customers and associates have achieved using VictorOps.
VictorOps Use-Cases and Business Priorities: Customer Satisfaction Data
VictorOps works with different mediums / channels such as Phone Calls. Chat. E-Mail etc.
VictorOps's features include Alerts: Popups & Notifications, Personalization, and Ticketing. and VictorOps support capabilities include Phone Support, Email Support, 24/7 Support, etc. also VictorOps analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Prior to Bluestem Technologies migration to VictorOps, only a few of our squads were using Pagerduty for on-call incident management...." Peer review by Michael U., Ecommerce Specialist, Retail
VictorOps, NinjaOne (formerly NinjaRMM), Giva, Cayzu Help Desk, Service Creatio, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for VictorOps
Top Industries
- Computer Software
- Information Technology and Services
- Non-Profit Organization Management
Popular in
- Mid Market
- Enterprise
- Small Business
VictorOps is popular in Computer Software, Information Technology And Services, and Non-Profit Organization Management and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on VictorOps Use Cases
What Are the key features of VictorOps for Helpdesk Management?
Why is VictorOps the best choice for Collaboration?
How does VictorOps facilitate Sales Call Management?
How does VictorOps address your Sending & Publishing Communications Challenges?
11 buyers and buying teams have used Cuspera to assess how well VictorOps solved their Help Desk needs. Cuspera uses 600 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Case Studies
CASE STUDY Lingnan University
CASE STUDY The University of Fribourg
CASE STUDY AutoNation
CASE STUDY Alaska Airlines
CASE STUDY Honda
CASE STUDY easyJet
Frequently Asked Questions(FAQ)
for VictorOps
What are the top features of VictorOps?
Who uses VictorOps?
What are VictorOps alternatives?
Where is VictorOps located?
Peers used VictorOps for helpdesk management and collaboration
VictorOps Competitors
VictorOps Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (44) |
| Analytics | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (44) |
| Analytics | Read Reviews (6) |
VictorOps Integrations
VictorOps integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for VictorOps
Software Failure Risk Guidance
?for VictorOps
Overall Risk Meter
Top Failure Risks for VictorOps
Splunk LLC News
Splunk Wants to Outdo LLMs to Teach AI How to Read Machine Data
Splunk Wants to Outdo LLMs to Teach AI How to Read Machine Data
Splunk, ASD launch CTIS cyber plug-in | SC Media
Splunk and the Australian Signals Directorate have partnered to launch a CTIS cyber plug-in, integrating Splunk's Enterprise Security platform with ASD's Cyber Threat Intelligence Sharing system. This integration, mandatory for federal agencies by July 2025, enhances real-time cyber threat intelligence exchange, improving detection and response times. The plug-in is also available to private sector critical infrastructure operators.
Splunk partners brace for Cisco transition - SC Media
Splunk's integration into Cisco's operations following its $28 billion acquisition is reshaping its channel strategy. Splunk's channel unit will merge with Cisco's global partner sales, and the Splunk Partnerverse program will transition into Cisco's 360 Partner Program in 2026. Splunk will remain a distinct business unit within Cisco, focusing on deeper product integrations like Cisco Data Fabric and Splunk Cloud's integration with Cisco's AI Canvas.
Splunk Conference Unveils AI-Driven Vision for SOC Security Operations, Enhancing Cybersecurity with AI
Splunk unveiled its AI-driven Security Operations Center (SOC) at its annual .Conf conference, introducing agent-driven tools to enhance cybersecurity operations. The new Enterprise Security Basic and Advanced Editions integrate features like Splunk SOAR and UEBA, aiming to simplify workflows and improve threat detection and response. This launch, following Splunk's merger with Cisco, marks a significant advancement in security technology, promising improved efficiency and proactive defense capabilities.
Splunk LLC Profile
Company Name
Splunk LLC
Company Website
https://www.splunk.com/HQ Location
270 Brannan St, San Francisco, California 94107, US
Employees
1001-5000
Social
Financials
IPO
