Customer stories

Product Business Settings

WebEngage is popular in Information Technology And Services, Internet, and Retail industries and is widely used by Mid Market, Enterprise, and Small Business.

Integrations

Marketing Attribution
Mobile Marketing
Digital Analytics
E-Commerce Platform

WebEngage Product Overview

WebEngage delivers a comprehensive suite for customer engagement and retention, focusing on maximizing revenue from existing clients. This platform integrates a Customer Data Platform (CDP) with omnichannel campaign management and personalization tools for web and app environments. By unifying data silos, WebEngage empowers brands to leverage data-driven insights for crafting precise engagement strategies. The platform's ease of use facilitates the execution of creative, hyper-personalized campaigns, enhancing customer conversion rates. With a focus on data security and seamless integration with existing tools, WebEngage positions itself as a vital asset for businesses aiming to elevate their marketing automation efforts and achieve substantial ROI.

How satisfied the customers are with WebEngage use-cases

Reviews

"Great service, helpful team, and an ever-evolving product. Such is the ease of usability that it takes very little time to make someone new to learn the tool and start implementing journeys and automation." - Bharat Bhatia
"From flawless integration and priority support to targeted cross-channel campaigns, WebEngage aided us in taking our lifecycle marketing campaigns to the next level." - Neeraj Sanghani

WebEngage Customer Insights, Testimonials and Case Studies

Why is WebEngage the best choice for Engagement Management?

How can WebEngage enhance your Onboarding process?

Why is WebEngage the best choice for Campaign Management?

How efficiently Does WebEngage manage your Communication Management?

How does WebEngage address your Customer Feedback Management Challenges?

What is WebEngage?

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. The platform helps brands drive more revenue from their existing customers and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels.

Product and marketing practitioners, across the world, design intuitive user lifecycle journeys on the WebEngage dashboard to convert existing users through data-backed, timely omnichannel engagement campaigns. The platform offers in-depth product and marketing analytics for brands to track growth metrics and campaign performance effectively.

WebEngage powers the user engagement for thousands of brands worldwide, working across several industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, Online Retail.

What is WebEngage used for?

WebEngage is a Marketing Automation Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Onboarding and Campaign Management .

What are the top features of WebEngage?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of WebEngage.

Who uses WebEngage?

WebEngage is used by Information Technology And Services, Internet and Retail among other industries.

What are WebEngage alternatives?

AgencyAnalytics, Experiture Marketing Platform, Omnisend and VBOUT are popular alternatives for WebEngage.

Where is WebEngage located?

WebEngage is headquartered at B-1602, Lotus Corporate Park, Goregaon East, Mumbai, Maharashtra 400063, IN.

61 buyers and buying teams have used Cuspera to assess how well WebEngage solved their Marketing Automation needs. Cuspera uses 8911 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

CUSTOMERS TESTIMONIALS
WebEngage testimonial

Bharat Bhatia

VP Marketing

Junglee Games

Great service, helpful team, and an ever-evolving product. Such is the ease of usability that it takes very little time to make someone new to learn the tool and start implementing journeys and automation. Testimonial By Bharat Bhatia
WebEngage testimonial

Neeraj Sanghani

Chief Strategy Officer

myGlamm

From flawless integration and priority support to targeted cross-channel campaigns, WebEngage aided us in taking our lifecycle marketing campaigns to the next level. Testimonial By Neeraj Sanghani
WebEngage testimonial

Divya Dixit

SVP Direct Revenue, Marketing & Analytics

AltBalaji

WebEngage has made reaching out to our users simple and quick. The timely insights have helped us tweak our communications, enabling better conversions. The support is overwhelmingly satisfying! Testimonial By Divya Dixit
CUSTOMERS TESTIMONIALS
WebEngage testimonial

Bharat Bhatia

VP Marketing

Junglee Games

Great service, helpful team, and an ever-evolving product. Such is the ease of usability that it takes very little time to make someone new to learn the tool and start implementing journeys and automation. Testimonial By Bharat Bhatia
WebEngage testimonial

Neeraj Sanghani

Chief Strategy Officer

myGlamm

From flawless integration and priority support to targeted cross-channel campaigns, WebEngage aided us in taking our lifecycle marketing campaigns to the next level. Testimonial By Neeraj Sanghani
WebEngage testimonial

Divya Dixit

SVP Direct Revenue, Marketing & Analytics

AltBalaji

WebEngage has made reaching out to our users simple and quick. The timely insights have helped us tweak our communications, enabling better conversions. The support is overwhelmingly satisfying! Testimonial By Divya Dixit

Travelxp - Hospitality

WebEngage helped Travelxp improve their email marketing. Travelxp achieved a 29% open rate using WebEngage. The solution focused on better engagement and retention. This result shows the effectivenes...s of WebEngage for the hospitality industry.

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Culture Circle

WebEngage helped Culture Circle drive 56% of its revenue through email marketing. The company used WebEngage's omnichannel engagement and email marketing features. This led to a big increase in reven...ue from email campaigns. Culture Circle improved its marketing results with WebEngage's tools.

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TimesPro - Education

WebEngage helped TimesPro achieve a 63% survey response rate. TimesPro used WebEngage to improve engagement with students. The platform enabled better communication and feedback collection. This led ...to higher participation in surveys. TimesPro saw improved results in their education programs.

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Testbook - Education

WebEngage helped Testbook boost conversions by 6 times using in-app engagement. Testbook used in-app gamification to drive user actions. The solution improved user participation and engagement. Testb...ook saw a big increase in conversion rates. The case highlights the impact of in-app notifications for edtech apps.

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Acko General Insurance - Insurance

Acko General Insurance used WebEngage to improve policy renewals. They wanted to increase customer retention. With WebEngage, they saw a 17.32% increase in policy renewals. This shows WebEngage helps... insurance companies keep more customers.

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Snapp! - Internet - Large

WebEngage helped Snapp! drive a 44% increase in app reinstalls. Snapp! used WebEngage's marketing automation tools to re-engage users who had uninstalled their app. The solution included targeted pus...h notifications and personalized campaigns. This led to more users reinstalling the app and improved user retention. The case highlights the impact of omnichannel engagement and user segmentation for mobile apps.

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The What: Why & How of Retention Marketing

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Peers used WebEngage for engagement management and onboarding

WebEngage Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.10/5

Read Reviews (12)
Analytics

3.91/5

Read Reviews (445)
Custom Reports

3.80/5

Read Reviews (898)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.10/5

Read Reviews (12)
Analytics

3.91/5

Read Reviews (445)
Custom Reports

3.80/5

Read Reviews (898)

Software Failure Risk Guidance

?

for WebEngage

Overall Risk Meter

Low Medium High

Top Failure Risks for WebEngage

WebEngage News

Partnership
 

Lino Perros Partners WebEngage for Omnichannel Customer Engagement - Passionate In Marketing

WebEngage has formed a strategic partnership with SaffronStays to enhance guest experiences through personalized, omnichannel engagement. This collaboration aims to boost SaffronStays' ROI by optimizing customer interactions across platforms like WhatsApp and email, leveraging data-driven strategies to increase direct reservations and customer loyalty.

Partnership
 

Lino Perros On-Boards WebEngage - fintechbiznews.com

Lino Perros, a leading fashion accessory brand, has partnered with WebEngage to enhance its omnichannel customer engagement strategy. By leveraging WebEngage's customer data platform and marketing automation tools, Lino Perros aims to improve customer lifecycle management from discovery to loyalty. The partnership focuses on personalized customer journeys, real-time intent signals, and seasonal campaigns to boost engagement and drive repeat purchases.

Partnership
 

Metro Brands partners with WebEngage to support its digital consumer ...

WebEngage has partnered with Metro Brands to enhance digital customer engagement for its footwear labels, including Metro, Mochi, and Fila. The partnership integrates WebEngage's customer data and engagement platform, adopting a lifecycle marketing approach to boost engagement and conversions. This has resulted in click-through engagement accounting for 20% of revenue and a 250% performance increase. The focus is on improving repeat purchase rates.

Partnership
 

Pathkind Labs Partners with WebEngage to Optimize Patient Engagement

Pathkind Labs has partnered with WebEngage to enhance patient engagement. This collaboration aims to leverage WebEngage's customer engagement platform to improve communication and interaction with patients, thereby optimizing the overall patient experience.

WebEngage Profile

Company Name

WebEngage

Company Website

https://webengage.com/

HQ Location

B-1602, Lotus Corporate Park, Goregaon East, Mumbai, Maharashtra 400063, IN

Employees

251-500

Social

Financials

SERIES B